Smartphone and mobile phone repair in Kyiv

If your smartphone breaks, you want it working again as soon as possible — and for that you need a qualified, experienced technician. The KROK TTC service centre repairs phones and smartphones in Kyiv.

Most common causes of phone failure

Most often people come to us with faults caused by:

• a drop or a knock — besides a broken housing, screen or touch panel, this can cause hidden damage such as cracked camera glass or broken internal flex cables;
• dust, dirt and small objects getting inside — ports and openings stop working and the phone overheats;
• overheating, which can burn out the processor and chips; it is often caused by dust inside the phone, overloading it with games and apps, or a power surge while charging;
• water or other liquid — contacts and connectors oxidise and the whole hardware suffers, especially if the phone was not switched off at once. Do not dry the phone yourself: bring it to a service centre, because after drying and cleaning it has to be diagnosed;
• wear and ageing of parts that have reached the end of their service life;
• software faults caused by accidentally deleted apps and folders or by games and software installed from untrusted sources.

What we repair

We repair phones running Windows Phone, Android and iOS, including:

• phone diagnostics;
• finding out why a smartphone freezes, and fixing it;
• cleaning after liquid damage, removing oxidation from contacts and replacing failed parts;
• battery replacement with opening the housing;
• housing repair, full or partial replacement of its parts;
• touch panel or screen replacement after mechanical damage or failure;
• fixing charging problems;
• repair or replacement of the speaker, microphone and camera;
• fixing network problems, Wi-Fi antenna replacement;
• restoring or replacing flex cables;
• smartphone reflashing;
• motherboard repair;
• repair or replacement of connectors and other services.

Warranty phone repair

We are a certified service and carry out warranty repairs of Xiaomi, Huawei, HMD and Asus phones and smartphones. For warranty repair you need the warranty card and a document confirming the purchase date. Your phone must not have:

• signs of being opened;
• signs of repair;
• faults caused by mechanical damage.

Out-of-warranty repair

We carry out paid out-of-warranty repairs of mobile phones of any brand, including Apple, Samsung, Lenovo and others, as well as CDMA phones, communicators, cordless phones, walkie-talkies, 3G, CDMA and GSM modems, Bluetooth headsets and other communication devices.

Why repair your phone at KROK TTC

• we are a certified warranty service for several smartphone brands;
• we work carefully, use original spare parts from leading manufacturers and give a warranty;
• our repair prices are affordable.

Residents of other Ukrainian cities can also have their phone repaired by us: our partner network covers all regional and large district centres.

FAQ

Do you give a warranty on mobile phone repair?

We give a warranty of at least 6 months on repairs of phones and smartphones of any brand and model.

How long can a warranty phone repair take?

Depending on the fault, the complexity of the work and the availability of parts in stock, a warranty repair can take from half an hour to 1–2 days.

How do I get my phone repaired under warranty?

To order a warranty repair at the KROK TTC service centre, show the warranty card and the receipt with the purchase date.

How much does smartphone repair cost?

The price depends on the fault and the cost of parts. You can find out how much your repair will cost only after diagnostics.