From home to repair

The From home to repair service lets you send your device to the KROK TTC service centre by Nova Poshta without leaving home. We accept all equipment except large home appliances — washing machines and dryers, refrigerators, freezers, cookers, ovens and dishwashers. For those a technician comes to you; see Repair of household appliances.

What equipment we accept

• Mobile phones: smartphones, communicators, CDMA phones, Bluetooth headsets, 3G, GSM and CDMA modems, cordless phones, landline phones, walkie-talkies, other communication equipment.
• Computers: laptops, netbooks, tablets, pocket PCs, e-book readers, desktop computers, monitors, multimedia speakers, uninterruptible power supplies, network equipment, other IT equipment.
• Photo and video: cameras, camcorders, dash cams, lenses, flashes, light filters, photo frames, other photo and video equipment.
• Audio and video: TVs, media players, Smart TV boxes, speaker systems, headphones.
• Small kitchen appliances: microwave ovens, mixers, food processors, blenders, juicers, coffee grinders, electric kettles, electric meat grinders, toasters, sandwich makers, deep fryers, barbecues, grills, steamers, multicookers, kitchen scales, bread makers, yoghurt makers, ice cream makers, slicers.
• Beauty and health: hair dryers, stylers, curling irons, epilators, electric shavers, hair clippers (trimmers).
• For the home: vacuum cleaners, irons, other small home appliances.
• Office equipment: printers, copiers, MFPs, scanners.

How to send your device

• Submit a request online or call us, and wait for our manager to contact you and approve the shipment.
• Only after approval, send the device by Nova Poshta using the details below.
• After diagnostics we will tell you the repair cost and agree it with you before starting work.
• We will return the repaired device by Nova Poshta; you can pay on receipt at the branch (cash on delivery) or by bank transfer.