After warranty repair

Service center "KROK-TTC" has full support from the manufacturer, which includes technical support necessary for the repair of technological and specific equipment, trained highly qualified personnel, service documentation. We advise you to entrust the repair of your equipment to those who have extensive experience in repair and the trust of equipment manufacturers.

If the warranty on your equipment has already expired or the device has failed due to violation of the rules of operation, you can use the service of our service center. For this purpose it is necessary to bring faulty equipment to us in the service center or to order serviceFrom home to repair, so we can pick up your mobile device for repair.

Rules of repair:

  • When carrying out repairs, we use original parts. Terms of paid repairs are minimal and depend on the complexity of the work and the availability of the necessary spare parts in the service center.
  • To determine the cause of the device failure, we perform free diagnostics and announce the cost of repairs. If the device is repaired and damaged by moisture, the device may partially or completely fail due to progressive corrosion, for which the service center is not responsible.
  • The total cost of repairs is agreed with the client and after the repair and passing the technical control department, payment is made upon receipt of the device (in the service center or courier department when sending postage) or funds are transferred by cashless payment.
  • The warranty on replaced original parts is 6 months.
  • The warranty for the work performed is 1 month.

Call-center

Company hotline

Mon-Fri 10:00 - 18:00, Sat, Sun - closed

Service hotline

Mon-Fri 10:00 - 18:00, Sat, Sun - closed

"From home to repair" service

Mon-Fri 10:00 - 18:00, Sat, Sun - closed

Our addresses

Kyiv, Rusanivsʹka naberezhna, 8

Mon-Fri 10:00 - 19:00, Sat 10:00 - 18:00

Kyiv, Mayakovskoho, 26

Mon-Fri 10:00 - 18:00, Sat, Sun - closed

Kyiv, Revutskoho, 6

Mon-Fri 10:00 - 18:00, Sat, Sun - closed

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