Repair of washing machines in Kyiv

KROK TTC repairs washing machines and dryers: under warranty for brands whose manufacturer has authorised us to service them, and as a paid repair of any make once the warranty has expired. A technician can come to your home within Kyiv; complex repairs are carried out at the service centre.

Common faults we fix

• the machine does not drain or spin;
• the water does not heat up;
• the machine does not switch on or stops mid-cycle;
• water leaks;
• loud noise or strong vibration during the spin cycle;
• the door does not lock or will not open;
• an error code appears on the display.

How the repair works

• Call-out. For Kyiv residents a technician visits your home; outside the city the call-out costs 25 UAH/km.
• Diagnostics — 500 UAH. It is charged even when no fault is found; in that case you receive a report.
• Approval. The technician quotes the repair cost after diagnostics and agrees it with you before any work starts.
• Repair. We keep some spare parts in stock, so common faults are fixed quickly. If a part has to be ordered, the technician tells you the expected lead time straight away.

Warranty repair

We repair washing machines under warranty for brands whose manufacturer has authorised us to service them — please check this by phone before you contact us. For a warranty repair you will need:

• a correctly completed warranty card with the serial number, date of sale and the seller's stamp;
• a receipt or another document confirming the purchase;
• intact manufacturer seals, with no signs of disassembly or DIY repair.

Post-warranty repair

Once the warranty has expired, we repair washing machines and dryers of any make. We provide a guarantee on the work carried out and on the parts installed.