Repair of refrigerators in Kyiv

KROK TTC repairs refrigerators and freezers: under warranty for brands whose manufacturer has authorised us to service them, and as a paid repair of any make once the warranty has expired. A technician can come to your home within Kyiv; repairs that need special equipment are carried out at the service centre.

What we repair

From adjustments that need no spare parts to replacing the control board, thermostat, relay, heater, fan, condenser or door seal. We also replace compressors and freezer evaporators; refrigerant recharging is available on request.

Common faults we fix

• the refrigerator does not switch on or does not cool;
• the freezer does not freeze properly;
• the compressor runs non-stop or keeps switching on and off;
• water collects inside the compartment or under the refrigerator;
• loud humming or clicking;
• the door does not close properly or the seal leaks;
• an error code appears on the display.

How the repair works

• Call-out. For Kyiv residents a technician visits your home; outside the city the call-out costs 25 UAH/km.
• Diagnostics — 500 UAH. It is charged even when no fault is found; in that case you receive a report.
• Approval. The technician quotes the repair cost after diagnostics and agrees it with you before any work starts.
• Repair. We keep some spare parts in stock, so common faults are fixed quickly. If a part has to be ordered, the technician tells you the expected lead time straight away.

Warranty repair

We repair refrigerators under warranty for brands whose manufacturer has authorised us to service them — please check this by phone before you contact us. For a warranty repair you will need:

• a correctly completed warranty card with the serial number, date of sale and the seller's stamp;
• a receipt or another document confirming the purchase;
• intact manufacturer seals, with no signs of disassembly or DIY repair.

Post-warranty repair

Once the warranty has expired, we repair refrigerators and freezers of any make. We provide a guarantee on the work carried out and on the parts installed.