Service center Xiaomi in Kyiv

KROK TTC is officially authorised by Xiaomi and works under a direct contract with the brand. Besides smartphones, tablets and laptops, we repair Xiaomi smartwatches, earbuds, portable speakers, robot vacuums and e-scooters — with original spare parts from the manufacturer, both under warranty and after it.

What we repair from Xiaomi

• smartphones and tablets — see also Xiaomi phone repair;
• laptops;
• smartwatches;
• earbuds and portable speakers;
• robot vacuums;
• electric scooters.

Typical faults

• a broken screen or unresponsive touch;
• the battery drains fast or has swollen;
• the phone won’t charge because of a faulty port;
• the camera, speaker or microphone doesn’t work;
• the scooter won’t ride, won’t hold a charge or brakes poorly;
• the robot vacuum won’t return to its dock or won’t charge.

How much a Xiaomi repair costs

• smartphone — 600 UAH, 750 UAH or 800 UAH depending on complexity; display replacement — 600 UAH;
• smartwatch — 500 UAH or 600 UAH;
• earbuds — 400 UAH;
• robot vacuum — 1,000 UAH;
• electric scooter — 800 UAH, 1,000 UAH or 1,500 UAH.

Prices are for labour; parts are charged separately. Diagnostics is free. The full list is in the price list.

Xiaomi warranty

KROK TTC works under a direct contract with Xiaomi, so warranty cases are repaired to the manufacturer’s rules and free of charge for you. Bring the warranty card or a receipt with the purchase date — either one is enough. Sending a parcel for warranty repair by Nova Poshta is free, to the details at the bottom of the page.

The warranty is voided by traces of moisture, mechanical damage, opening the device outside a service centre or ignoring the manual. Details are on the “Warranty service” page.

How to send it

A phone, watch or earbuds are easiest to send by Nova Poshta; you can also bring them to our Kyiv service centre. After the warranty you pay for shipping, and we repair only once you approve the price. Remove the SIM and memory cards from a smartphone before sending — the service centre is not responsible for them.

Back up important data before sending: when it can’t be avoided, memory is wiped during the repair.