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Service center TEFAL in Kyiv

Household appliances manufactured by the French SEB Group under the TEFAL brand are widely available in Ukraine. Their popularity is ensured by high quality, functionality, and reliability. However, like any other equipment, they are prone to breakdowns due to improper use, careless handling, lack of proper maintenance, or normal wear and tear of parts. When expensive household appliances break down, professional repair is required. If you need to repair TEFAL household appliances, the KROK TTC service center will do it efficiently, with a guarantee and in the shortest possible time.

What TEFAL appliances does the KROK TTC service center repair?

Our official TEFAL service center in Kyiv repairs all household appliances of the brand TEFAL, including:

Blenders: immersion and stationary

- Mixers: for mixing ingredients

- Coffee makers and coffee grinders: for making coffee

- Electric kettles: various models for boiling water

- Toasters: for making toast

- Sandwich makers and multi-cookers: for making sandwiches, waffles, and other dishes

- Grills and barbecues: electric and contact grills

- Multicookers: for frying, baking, grilling, and other functions

- Food processors: multifunctional appliances for chopping, mixing, and other operations

- Juicers: for making fresh juices

- Meat grinders: for grinding meat

- Multicookers: versatile appliances for cooking food

- Electric ovens and tabletop stoves: for cooking meals

- Bread makers: for baking bread

- Irons: classic and steam

- Steamers: for gentle care of clothing

- Steam cabinets: for steaming, disinfecting, and drying clothes

- Scales: kitchen and floor

- Vacuum sealers: for packaging food

- Fabric trimmers: for caring for textiles

To clarify the possibility of repairing your TEFAL appliance, please contact the KROK TTC service center by calling the multi-channel phone number listed in the contacts section of this website!

How repairs are carried out at our TEFAL service center in Kyiv

To repair TEFAL appliances, deliver them to the official service center of KROK TTC yourself or via Nova Poshta.

Warranty repairs

We are an authorized official TEFAL service center and have a direct contract with the brand, which allows us to repair appliances during the warranty period.

For warranty repairs of any TEFAL device, you must provide:

  • or a completed warranty card, if there is no receipt, only with the consent of the Brand Representative;
  • or a receipt with the date of purchase indicated, mandatory.

After agreeing on the terms of repair, the equipment is sent to the service center at the customer's expense using the details provided below.

The right to warranty repairs is lost if traces of moisture, insects in the device, unauthorized interference with the device (assembly/disassembly) or violation of the rules of its operation are found. In such cases, we are guided by the rules and recommendations of the Brand/Manufacturer and the current legislation of Ukraine.

Post-warranty repairs

TEFAL appliances can be repaired at the KROK TTC service center even after the warranty period has expired. To do this, you need to contact the KROK TTC service center by calling the multi-channel phone number listed in the contacts on our website or by writing to the email address after filling out the feedback form.

After agreeing on the terms and preliminary cost of repair, the equipment is sent to the service center at the customer's expense using the details provided below.

Equipment sent for repair undergoes thorough diagnostics. We only begin to repair faults after determining the causes of the breakdown and agreeing on the final cost of repair work with the customer.

Advantages of KROK TTC

The main advantages of repairing TEFAL appliances at our official service center:

  • the involvement of qualified, experienced engineers who specialize in repairing TEFAL appliances;
  • use of only original spare parts, the most popular of which are always in stock;
  • use of modern equipment for diagnostics and repair;
  • competitive and affordable cost of services;
  • warranty on work performed and parts replaced.

Want to repair your TEFAL appliances quickly, affordably, and with high quality? Contact our authorized service center!

Details for Shipping

Details for shipping via Nova Poshta (ADDRESS DELIVERY):

Recipient:KROK TTC
EDRPOU:44860037
City:Kyiv
Address:26 Chervonoyi Kalyny Ave.
Contact Person:Korcheva Olena Anatoliivna
Phone:(099) 246-5331

The phone number provided is for shipping the device only—not for communication!
Please include a note describing the malfunction in the device packaging.
Return shipping will be made to the address from which the device was sent to our service center, unless otherwise agreed with the customer.